Background

In July 2023, a leading international logistics company implemented 1,200 rugged Android tablets from Uhopestar to streamline parcel tracking and data entry operations across its nationwide logistics centers. The deployment aimed to boost frontline efficiency, reduce manual errors, and improve the accuracy of package number input during high-volume handling.

These rugged tablets were specifically chosen for their durability in harsh environments, such as warehouses, transit hubs, and distribution centers. Designed with IP65-rated protection, shock resistance, and glove-compatible touchscreens, the devices withstand drops, dust, humidity, and heavy daily use—making them ideal for logistics operations that demand 24/7 reliability.

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Procurement Background

Each tablet was equipped with customized software supporting barcode scanning, tracking number input, and real-time syncing with the client’s logistics management system (LMS). Built-in Wi-Fi, 4G LTE, and long-lasting batteries ensured uninterrupted connectivity for workers on the move, allowing them to operate efficiently across large-scale warehouses or outdoor loading zones.

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Key advantages of rugged tablets

1. Strong durability and damage resistance

One of the biggest highlights of the rugged tablet design is its excellent durability. These tablets have multiple functions such as anti-fall, anti-vibration, dustproof and waterproof, and can be used for a long time in harsh logistics environments. Whether it is the complex working environment in the warehouse or the bumps during transportation, the tablet can maintain stable operation, greatly reducing the additional costs caused by equipment damage.

2. Improve logistics tracking efficiency

In the past, equipment operation was complicated and error-prone, while rugged tablets enable employees to enter each logistics data more quickly and synchronize it to the background system in real time through simple and intuitive touch screen operation and efficient scanning system. By simplifying the operation process, the work efficiency of employees has been significantly improved.

3. Long battery life supports all-weather work

In busy logistics work, the battery life of the equipment directly affects the continuity of operation. Rugged tablets are equipped with high-performance batteries, which can maintain long battery life even in long-term and high-intensity working environments, reducing the trouble of frequent charging of equipment and ensuring stable work around the clock.

4. Intelligent operating system

The rugged tablet is equipped with an intelligent operating system, which can be seamlessly connected to the backend management system of  Logistics and synchronize data in real time. With the assistance of the intelligent system, employees can not only quickly query logistics information, but also automatically prompt through the system to reduce human input errors. This humanized design greatly improves the accuracy and timeliness of information entry.

5. Powerful operability

Rugged tablets are usually equipped with high-brightness displays to ensure clear visibility even under strong light, and have touch sensitivity, and can operate normally even when wearing gloves.

6. Flexible scalability

They usually support multiple interfaces, such as USB, HDMI, Bluetooth, Wi-Fi, etc., to meet different work needs. In addition, many rugged tablets also provide accessories such as external keyboards and car mounts to increase the adaptability of the device.

7. Security

Rugged tablets sometimes also integrate enterprise-level security features, such as fingerprint recognition, facial recognition, encrypted storage, etc., to ensure the security of corporate data.

Focus on humanized design: improve employee work experience

The decision to purchase rugged tablets is not only based on technical considerations. Uhopestar also fully considers the actual needs of employees during the procurement process. After all, the front-line logistics staff operate these devices, and their working environment is often complex and the work intensity is also very high.

1. Convenient operation experience

The design of rugged tablets is ergonomic, the body is light and easy to hold with one hand, and long-term operation will not cause excessive fatigue. At the same time, the touch screen display equipped with the tablet responds quickly, and the interface is simple and easy to understand, allowing operators to easily complete tasks in busy work.

2. Simplify the workflow

Traditional equipment is cumbersome to operate, and different interfaces need to be frequently switched when entering data, which increases the complexity of operation. The rugged tablet uses a more concise and intuitive user interface, combined with an efficient logistics tracking system, which can help employees quickly complete data entry and information updates, avoiding the trouble caused by cumbersome steps.

3. Improve work efficiency and satisfaction

After using rugged tablets, employees can reduce the jamming and errors of traditional equipment during operation, and improve their work efficiency. With a smooth workflow, employees' job satisfaction has been greatly improved, making them more focused on their own work.

Actual benefits after purchase

1. Accuracy and efficiency are greatly improved

The introduction of rugged tablets makes Uhopestar Logistics' tracking data more accurate. Whether in the warehousing process or in the delivery process, the timely update and accurate entry of logistics information are guaranteed. At the same time, the simplified operation process enables employees to complete tasks more quickly, greatly improving overall work efficiency.

2. Reduced equipment damage rate and reduced maintenance costs

Due to the high durability of rugged tablets, the equipment damage rate of Uhopestar Logistics Department has been significantly reduced. In the past, during transportation or warehouse operations, equipment was often damaged by falling or collision, and the maintenance cost was high. Now, these rugged tablets can cope with various harsh environments, greatly reducing equipment failure rates and maintenance costs.

3. Improve customer experience and brand image

Uhopestar Logistics has improved customer experience by improving technical equipment and improving work efficiency. More accurate and timely logistics tracking information allows consumers to understand their order dynamics in real time and improve their shopping experience. At the same time, as a global e-commerce leader, Uhopestar's innovative measures in the field of logistics have also further enhanced its brand image.

Summary

Each tablet was equipped with customized software supporting barcode scanning, tracking number input, and real-time syncing with the client’s logistics management system (LMS). Built-in Wi-Fi, 4G LTE, and long-lasting batteries ensured uninterrupted connectivity for workers on the move, allowing them to operate efficiently across large-scale warehouses or outdoor loading zones.

To accommodate the large-scale rollout, Uhopestar provided firmware optimization, centralized device management (MDM), and ongoing technical support, enabling seamless onboarding and long-term usability for the client’s IT team. The result was a measurable improvement in logistics workflow accuracy and response time, contributing to faster delivery fulfillment and improved customer satisfaction.

This case highlights Uhopestar’s proven ability to deliver rugged tablet solutions tailored to high-volume, high-speed logistics environments where stability, integration, and operational durability are critical.

Looking to modernize your logistics operations with ruggedized mobile solutions? Uhopestar offers enterprise-grade Android tablets built to perform in the toughest industrial settings.

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